Privacy Policy – Apollo Clinic Dispur & Nagaon
Owned and Operated by Startech Wellness and Diagnostic Services Private Limited
At Apollo Clinic Dispur and Apollo Clinic Nagaon, we are committed to protecting the privacy and confidentiality of our patients, visitors, and website users. This Privacy Policy explains how we collect, use, safeguard, and share your personal and medical information, as well as your rights regarding that information.
1. Information We Collect When you visit our clinics or interact with us online, we may collect personal details such as your name, age, gender, contact information, and residential address. We also gather medical records, including health history, reports, prescriptions, diagnostic test results, and treatment information. Additionally, demographic information and any other relevant data necessary to deliver the requested services may be collected. Please note that we do not request or store banking, debit, or credit card details.
2. Purpose of Collecting Information The information you provide helps us offer consultations, diagnostics, and treatment services. It also allows us to maintain medical records for continued care, communicate with you about appointments and treatment updates, meet legal and regulatory requirements, and improve the quality of medical and patient care services.
3. Consent By giving your information to us, whether in person or online, you consent to its use as described in this policy. You may choose not to provide some details, although this may limit the services we can offer. You can withdraw your consent at any time by submitting a written request, but please understand that certain services may no longer be available if you do so.
4. Data Security We prioritize your privacy and apply strict security measures. Access to your records is limited to authorized healthcare and administrative staff only. Sensitive data is securely stored with encryption and other technical safeguards. We adhere to established healthcare data security standards to prevent unauthorized access or misuse.
5. Sharing of Information Your information may be shared only with doctors, specialists, and staff directly involved in your treatment, when required by law or government authorities, to protect the rights and safety of Apollo Clinic and its patients, or with you upon your request for your medical records. We do not use or disclose your personal information for marketing or promotional activities.
6. Your Rights As a patient, you have the right to know how your data is collected and used, access your health records maintained by us, request corrections if your information is inaccurate or incomplete, raise concerns or file grievances about data privacy, and withdraw your consent for processing personal information, subject to limitations on services.
7. Grievance Redressal We take your concerns seriously and will address them promptly. The Medical Superintendent serves as the Grievance Officer for Apollo Clinic Dispur and Apollo Clinic Nagaon, and any issues related to your personal data will be handled fairly within a reasonable timeframe.
8. Policy Updates This Privacy Policy may be updated periodically to reflect changes in regulations or clinical practices. We encourage you to review this page regularly for the most current information.
